Job Title: Salon Supervisor  Receptionist - Computer Management Skills Required

Location: [the pearl Qatar]

Job Type: [Full-time]

Experience: Minimum 3 years in salon reception/supervisory role

About Us:

[18th Avenue] is a high-end beauty salon committed to delivering exceptional client experiences. We are seeking an experienced 

1 Salon Supervisor & Receptionist to oversee front-desk operations, manage staff, and ensure smooth salon workflows.

2 Receptionist to oversee front-desk operations, manage staff, and ensure smooth salon workflows.

Desired Skills & Experience

Key Responsibilities:

Reception Duties:

Warmly greet clients, manage appointments, and handle inquiries via phone/email.

Use salon booking software (e.g., shortcuts, Zinoti, Fresha) and Microsoft Office (Excel, Word, Outlook) for scheduling and reports.

Process payments, manage retail sales, and maintain a clean reception area.

Supervisory & Management Duties:

Lead and support salon staff, ensuring excellent teamwork and customer service.

Train and onboard new receptionists/assistants on salon procedures.

Monitor inventory, place orders, and track stock levels to avoid shortages.

Assist in resolving customer complaints and operational issues.

Collaborate with management on staff scheduling, performance reviews, and daily targets.

Requirements:

? 3+ years of salon reception experience, with at least 1 year in a supervisory/lead role.

? Strong computer skills (salon software, MS Office, inventory systems).

? Proven ability in team management, training, and conflict resolution.

? Experience in stock control, ordering, and retail management.

? Exceptional organizational and multitasking skills.

? Professional, friendly, and leadership-oriented attitude.