Job Title: Counter Clerk -fulltime


Job Description

Job Title: Counter Clerk -fulltime

Responsible for: Marking & Implementing tracking of customer laundry items in the branch.

Duties and Responsibilities:

  • Ensures all items are sorted, counted and marked correctly.
  • Ensures that customer requests are met on time and to the set standards.
  • Receives customer laundry and dry cleaning; check the items against the list submitted by the customer.
  • Sorts out, segregate and checks items before marking.
  • Ensures items are ready for delivery at the specified times.
  • Responsible for any missing items and mishandled customer articles.
  • Inspects and sorts cleaned customer articles according to the bill number. Ensures they are ready for delivery after verifying they are properly cleaned and pressed.
  • Keeps work area clean and in an orderly condition.
  • Ensures proper operation and care of machinery in the laundry.
  • Reports any loss or damage of fixtures and equipment to the Laundry Manager.
  • Answers telephone, records Customer calls in the logbook and passes the details to customer service.
  • Communicate customer feedback and complaints to customer service department for further action.
  • Assists and trains other new Counter members in the process of marking.
  • Report immediately any customer’s valuables/items found in the pockets of clothes sent to the laundry.
  • Carries out any special work assignments.
  • To be familiar with and carry out the policies and procedures set by the laundry.
  • Assists in implementing emergency procedures when requested.
  • Attends meetings.
  • Participates in continuous training.
  • Shows a positive and attentive attitude towards customers and fellow colleagues at all times.
  • Maintains personal hygiene, be well groomed and clean at all times.
  • Maintains a harmonious relationship with all customer and staff.
  • To be fully conversant with fire and safety procedures to adhere to them.
  • May be required to work different shifts and to do overtime whenever required.
  • To be punctual, honest and hard-working.
  • To be fully conversant with the laundry & branches opening hours, facilities special requests.

Salary per month QAR 1300+hanger commision depends on branch + food accomodation transportation not convert in cash allowance share your cv with the subject of COUNTER CLERK at whatsapp # 70034424.

Job Location: Doha, Qatar.

Available to join immediately.

Must have QID with transferable visa with NOC.

Job Type: Full-time

***Note*avalid QID should apply***

Job Type: Full-time

Pay: QAR1,300.00 per month

Ability to commute/relocate:

  • Doha: Reliably commute or planning to relocate before starting work (Preferred)
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