Supervisor & Dispatcher – Restaurant Operations

We are looking for a motivated and people-oriented professional to join our team as a Supervisor and Dispatcher. This is a key role in our daily operations, and we need someone who is as comfortable leading a team as they are coordinating a busy service.

What you will do

You will be responsible for supervising the team during shifts, ensuring service runs smoothly from the kitchen to the table. As a dispatcher, you will coordinate task assignments, monitor order flow, and keep communication clear between all areas of the restaurant. You will also be the first point of contact when issues arise — whether with a customer, a team member, or the service itself.

What we are looking for

More than experience, we value how you work with people. We are looking for someone who listens actively, communicates with clarity and respect, and stays calm under pressure. You should be approachable and empathetic, someone the team feels comfortable turning to, while also being confident enough to make quick decisions and set clear expectations.

You know how to motivate others, resolve conflicts fairly, and read a room before small problems become big ones. You lead by example, treat everyone with dignity, and understand that a positive work environment directly reflects in the customer experience.

Requirements

Previous experience in restaurants, preferably in a supervisory or coordination role

Strong communication and interpersonal skills

Ability to multitask and stay organized during high-volume shifts

Familiarity with POS systems and basic restaurant operations

Knowledge of food safety and hygiene standards

Availability for evenings, weekends, and holidays