Accounts & Admin Assistant is responsible for supporting the company's accounting, administrative, and office operations while also assisting in sales and business development activities. The role includes maintaining financial records, coordinating office administration, preparing sales quotations, following up with customers, and contributing to revenue growth through client relationship management and sales support.

Key Responsibilities

Accounts Responsibilities

Assist in maintaining accurate accounting records and financial transactions.

Prepare invoices, purchase orders, payment vouchers, and receipts.

Record accounts receivable and accounts payable transactions.

Monitor customer payments and follow up on outstanding receivables.

Assist in bank reconciliations and petty cash management.

Support month-end and year-end financial reporting activities.

Maintain organized accounting files and documentation.

Coordinate with auditors and external parties when required.

Administrative Responsibilities

Manage day-to-day office administrative activities.

Handle correspondence, emails, phone calls, and document filing.

Maintain employee records and office documentation.

Coordinate office supplies, equipment, and facility requirements.

Assist in preparing reports, presentations, and company correspondence.

Support HR and management with administrative tasks as required.

Ensure proper record keeping and compliance with company procedures.

Sales Responsibilities

Assist in generating new business opportunities and customer leads.

Prepare and send quotations, proposals, and sales documentation.

Follow up with prospective and existing customers regarding inquiries and quotations.

Maintain customer databases and sales records.

Coordinate client meetings and appointments.

Support the sales team in achieving revenue targets.

Build and maintain positive relationships with customers.

Assist in collecting customer feedback and identifying new business opportunities.

Customer Service & Coordination

Serve as a point of contact for customers regarding inquiries and orders.

Coordinate between customers, suppliers, and internal departments.

Ensure timely response to customer requests and concerns.

Monitor order status and provide updates to customers.

Reporting & Documentation

Prepare daily, weekly, and monthly accounts and sales reports.

Maintain accurate records of sales activities and customer interactions.

Update CRM systems and accounting software regularly.

Generate reports for management review.

Qualifications & Requirements

Bachelor's Degree or Diploma in Accounting, Finance, Business Administration, or a related field.

Minimum 2–4 years of experience in accounting, administration, and customer service, preferably in Qatar.

Basic knowledge of accounting principles and bookkeeping.

Experience in sales support or customer relationship management is an advantage.

Proficiency in Microsoft Office applications, especially Excel and Word.

Familiarity with accounting software and ERP systems is preferred.

Strong communication and interpersonal skills.

Ability to multitask and work independently.

Skills & Competencies

Accounting and bookkeeping knowledge

Administrative and organizational skills

Sales support and customer service

Communication and interpersonal skills

Time management and multitasking

Attention to detail and accuracy

Problem-solving abilities

Computer literacy and report preparation

Key Performance Indicators (KPIs)

Accuracy and timeliness of financial records

Timely invoicing and payment follow-up

Effectiveness of administrative support

Customer satisfaction and response time

Number of sales leads generated and followed up

Quotation conversion rate

Collection of outstanding receivables

Overall support to sales and business growth