Information Desk / Customer Service Agents


Job Description

We are currently hiring Airport Information Desk / Customer Service Agents to support passengers and visitors with information, assistance, and a high standard of customer service.

This role is ideal for candidates with experience in Front Desk, Guest Relations, Customer Service, Airport, Airline, or Hospitality operations.

Key Responsibilities

  • Provide accurate information and assistance to passengers and visitors.
  • Respond professionally to inquiries and service requests.
  • Assist passengers with directions and general airport information.
  • Handle customer concerns with patience and professionalism.
  • Maintain excellent grooming, presentation, and communication standards.
  • Deliver a welcoming and positive customer experience at all times.

Requirements

  • Previous experience in Front Desk, Guest Relations, Customer Service, Airport, Airline, or Hospitality is preferred.
  • Excellent communication and interpersonal skills.
  • Strong customer-service orientation.
  • Professional appearance and grooming.
  • Ability to work rotational shifts in a 24/7 operation.
  • Candidates must have good communication skills in one or more of the following languages:
  • Arabic
  • English
  • French
  • Mandarin Chinese

Multilingual candidates are highly preferred.

How to Apply

Interested candidates may send their updated CV to:

recruitment.yws01@gmail.com

Email Subject: Airport Information Desk / Customer Service Agent

Pay: From QAR3,000.00 per month


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