Preparing coffee drinks such as espresso, cappuccino, latte, mocha, and iced beverages.
Making tea, smoothies, and other café drinks according to recipes.
Greeting customers, taking orders, and processing payments.
Recommending menu items and answering questions about products.
Maintaining cleanliness of the coffee bar, dining area, and equipment.
Operating and maintaining espresso machines, grinders, and other café equipment.
Restocking ingredients, cups, and supplies.
Monitoring inventory and informing supervisors when stock is low.
Following food safety, hygiene, and workplace safety standards.
Handling customer complaints professionally and resolving issues when possible.
Opening or closing the café, including cash handling and daily cleaning tasks.
Working as part of a team to ensure smooth café operations.
Key skills:
Customer service and communication
Coffee preparation and latte art (preferred in many cafés)
Cash handling and POS system operation
Time management and multitasking
Attention to detail
Teamwork and reliability
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